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Buyer Beware - Many online retailers are using inferior cells in thier
Knowledge Base:  

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Are laptop batteries as good as brand name battery packs?
Absolutely! Our laptop batteries are manufactured by state-of-the-art manufacturing plants, using the highest quality 100% brand-new A grade cells and materials, under same strict high standards and g
Can you revive a laptop battery that is dead?
The question often comes up if it’s possible to recondition laptop batteries? If your laptop battery is dead, you have probably already tried to recharge it. If you find the run time on battery power
How Can I Maximize Laptop Battery Performance?
There are several steps you can take to insure that you get the maximum performance from your battery: Breaking In New Batteries - new batteries come in a discharged condition and must be fully cha
How can I specifically calculate my battery run time?
You can determine your laptops run time when you know how many watts your laptop computer uses and the total power capacity your notebook battery has. Here is how you can calculate this for yourself.
How do I check the current charge status of my battery?
You can check your laptop computers remaining battery life by clicking your battery icon or accessing the “Power Options” section within your computer’s control panel. Your laptop battery life depends
How do I place an order?
With, you are offered many different easy ways to order and convenient payment methods. Ordering and Payment Options: Secure Online Ordering- You may order anytime 24 hours a day
How do I return a product?
Returns will only be accepted when accompanied by an RMA(Return Merchandise Authorization) Number. For an RMA Number contact at 1-866-958-8405 or e-mail us at: customerservice@batterye
How fast will I receive my order?
SHIPPING OPTIONS: Our FedEx shipping options have been designed to be easy and reasonably priced.  Unlike most internet retailers we don't make money on our shipping fees.  And there are
How Long Will the New Battery Power Up My Laptop?
That is difficult to determine. Actual battery running time depends upon the power demands which are made by the equipment. The use of the monitor, the hard drive and other accessories results in an a
How much do I save by using compatible battery packs?
You will have real savings, of up to 65% off retail prices you find with the OEM. Exact savings will depend on the battery packs you use. Here are some examples to give you an idea: Dell laptop
Is it normal for a battery pack to produce heat while it is being used and while charging?
It is normal for laptop batteries to produce heat when they are being charged and also when you are running on the battery power. As energy is transfered within your battery cells, heat is a natural b
Is it Possible to Upgrade My Device's Battery to a Newer Battery Chemistry?
NiCad, NiMH and Li-ion are all fundamentally different from one another and cannot be substituted unless the device has been pre-configured from the factory to accept more than one type of rechargeabl
My New Battery Isn't Charging. What Could the Problem Be?
New batteries are shipped in a discharged condition and must charged before use. We generally recommend an overnight charge (approximately twelve hours). Refer to your device user's manual for chargin
Should I Recycle My Old Battery? And How?
Nicad, NiMH and Li-Ion batteries should be recycled. Be environmentally conscious - do NOT throw these batteries in the trash. If you don't know where your local recycling facility is, call the Porta
What Are The Different Types of Rechargeable Battery Chemistries and Technologies?
Batteries in portable consumer devices (laptops and notebooks, camcorders, cellular phones, etc.) are principally made using either Nickel Cadmium (NiCad), Nickel Metal Hydride (NiMH) or Lithium Ion (
What do the power ratings mean, such as mAh, Volts, and Watts?
MAh (Milliamperes) represents the amount of stored energy in your battery. For example: 1000 Milliamperes = 1 Ampere. So the more mAh capacity - the longer your battery will last. Many batteries from
What is the "Memory Effect" of a battery ?
NiCad batteries, and to a lesser extent NiMH batteries, suffer from what's called the "memory effect". What this means is that if a battery is continually only partially discharged before re-charging,
What is the best way for me to store my batteries?
Batteries should never be left in direct sunlight or in extreme temperatures (below 30 degrees Fahrenheit or above 100 degrees Fahrenheit). They should always be stored in a cool and dry place and sho
What is the difference between OEM and compatible batteries?
OEM stands for Original Equipment Manufacturer. The manufacturers of laptops like Dell, Lenovo, Acer, Toshiba etc. are all OEMs, and the battery packs they sell are OEM branded batteries. We DO NOT se
What is the Life Span of My New Battery?
The life of a rechargeable battery operating under normal conditions is generally between 300 to 500 charge-discharge cycles. This translates into one and a half to three years of battery life for the
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